Hi again
So I had already done all the things you said I should. What I listed in my previous post was information I got by running msinfo32 and dxdiag. According to that I had a driver installed which was active. I have in the meantime managed to sort the problem out though. While searching every help forum out there I managed to find a post that dealt with a problem with 'rassstp.sys (6.1.7600.16385)'. It gave a link to restore the driver but it also said that I should first make sure that I have a certain file on the system. I was skeptical as I had installed no driver software but I figured what the heck I may as well try. When I did a search for the file I set it to search in 'hidden files and folders'. Lo and behold, it found what I was looking for. Windows has a very nice feature that allows you to open a files location folder. Imagine my surprise when it opened to a file called 'Drivers'. After much confusion and trying to figure what the hell had happened I noticed that the files address was given as E:SWSetupDrivers. However I have no E drive on my computer. I then changed my settings to show me hidden files and folders. Suddenly I have an E drive. When I installed the new Windows operating system, (Windows Professional) it moved all the pre-installed software, which used to be located on my C drive, to the E drive and then for some reason decided to hide it. How on earth that happened is beyond me! Because everything went into a hidden drive the OS couldn't locate the driver folder when it was installing. So what I have learned is that if you install Windows onto a computer that originally had everything pre-installed, and you in your infinite wisdom never created a restore disc, then search your entire computer, including hidden files and folders for a folder called 'Drivers'. It may not help everyone but I hope it helps some people.
Happy Googling!!!